General Questions

1. What is Event Builder?

Event Builder is a complete WordPress event management plugin that allows you to create, organize, and manage events directly from your WordPress dashboard. It includes support for event scheduling, organizers, speakers, locations, bookings, tickets, payment gateways, calendars, Elementor widgets, templates, and much more.

2. Do I need Elementor to use Event Builder?

No. You can create and manage events without Elementor using the default layouts.

However, Elementor is required if you want to use:

• Single Event Builder
• Archive Builder
• Organizer Builder
• Speaker Builder
• Location Builder
• Taxonomy Builder
• Custom Elementor Widgets

3. Which WordPress versions are supported?

Event Builder supports the latest versions of WordPress and is regularly updated to maintain compatibility with new WordPress releases.

4. Is the plugin compatible with PHP 8.x?

Yes. Event Builder is fully compatible with modern PHP versions, including PHP 8.x.

5. Can I use the plugin with any WordPress theme?

Yes. The plugin is designed to work with most well-coded WordPress themes.

For the best experience, use a theme that fully supports Elementor.

Event Management

6. How do I create my first event?

Navigate to:

Dashboard → Events → Add New

Fill in the event information, including:

• Event Title
• Description
• Date & Time
• Venue
• Organizer
• Featured Image
• Tickets
• Categories

Publish the event when finished.

7. Can I create recurring events?

Yes.

Event Builder supports recurring events with flexible scheduling options depending on your event configuration.

8. Can an event have multiple organizers?

Yes.

You can assign one or multiple organizers to an event.

9. Can I assign multiple speakers?

Yes.

Each event can include multiple speakers with their own profiles, biographies, images, and social media links.

10. Can events have multiple locations?

Yes.

You can create multiple location profiles and assign them to different events.

Booking & Tickets

11. Does the plugin support online bookings?

Yes.

Visitors can book event tickets directly from your website using the built-in booking system.

12. Can I create free and paid events?

Yes.

The plugin supports both free registrations and paid ticket bookings.

13. Which payment gateways are supported?

The plugin currently supports:

• Stripe
• PayPal
• Razorpay
• Manual Payments

Additional gateways may be added in future updates.

14. Can attendees receive PDF tickets?

Yes.

After successful booking, attendees can receive downloadable PDF tickets.

15. Are QR Code tickets supported?

Yes.

Each booking can generate a unique QR Code for faster event check-in.

16. Can I check attendees in using QR codes?

Yes.

Administrators can scan attendee QR codes to verify tickets during event check-in.

Event Schedule

17. Can I create event schedules?

Yes.

You can build complete event agendas including:

• Multiple Days
• Sessions
• Speakers
• Time Slots
• Locations

18. Does the schedule support multiple layouts?

Yes.

Available layouts include:

• List Layout
• Tabs Layout
• Slider Layout

Elementor Widgets

19. How many Elementor widgets are included?

Event Builder includes a large collection of Elementor widgets for displaying:

• Events
• Schedules
• Speakers
• Organizers
• Locations
• Taxonomies
• Pricing Tables
• Countdown Timers
• Sponsors
• Coming Soon Pages
• Calendars
• Booking Forms
• And many more.

20. Can I customize every widget?

Yes.

Each widget includes extensive Elementor controls for:

• Colors
• Typography
• Spacing
• Backgrounds
• Borders
• Buttons
• Icons
• Layouts

Templates

21. Can I build custom event templates?

Yes.

Using Elementor Theme Builder integration, you can create custom templates for:

• Single Events
• Event Archives
• Organizers
• Speakers
• Locations
• Taxonomies

22. Can different event types use different templates?

Yes.

You can assign different templates depending on your website structure.

Calendar

23. Does the plugin include a calendar?

Yes.

Event Builder includes several calendar layouts such as:

• Full Calendar
• Grid View
• List View
• Timetable View
• Countdown View

24. Can visitors filter events?

Yes.

Visitors can filter events using:

• Categories
• Tags
• Labels
• Organizers
• Locations
• Dates

Custom Fields

25. Can I add custom event fields?

Yes.

You can enable custom fields and display them throughout your website.

Supported field types include:

• Text
• Email
• URL
• Date
• Phone
• Textarea
• Dropdown
• Checkbox
• Radio Button

User Access

26. Can I limit user permissions?

Yes.

Event Builder includes role-based permission management for:

• Editors
• Authors
• Contributors
• Subscribers

You can customize individual capabilities for each role.

27. Does the plugin support guest users?

Yes.

Guest Dashboard functionality allows visitors to interact with selected features without creating an account.

Performance

28. Is the plugin mobile friendly?

Yes.

All widgets, templates, calendars, booking forms, and layouts are fully responsive.

29. Does the plugin support lazy loading and optimized assets?

Yes.

Frontend assets are loaded only when required to improve performance.

Troubleshooting

30. My Elementor widget is empty. Why?

Common reasons include:

• No published events exist.
• Required event information is missing.
• Incorrect widget query settings.
• Template conditions are not assigned properly.

31. My countdown is not showing.

Check the following:

• Event start date is configured.
• Event is published.
• Correct event is selected.
• Countdown has not already expired.

32. Why are my booking buttons not appearing?

Possible causes include:

• Booking is disabled.
• Event capacity has been reached.
• Event has expired.
• Ticket sales are closed.

33. Why aren’t my organizer or speaker details showing?

Verify that:

• The organizer or speaker has been assigned to the event.
• Required profile information has been completed.
• The correct Elementor widget is being used.

34. Why isn’t the calendar displaying events?

Ensure that:

• Events are published.
• Event dates are valid.
• Calendar shortcode or widget is correctly added.
• Filters are not hiding all events.

Updates & Support

35. How do I update Event Builder?

Update the plugin from your WordPress Dashboard whenever a new version is available.

Always back up your website before performing updates.

36. Where can I get support?

If you experience any issues, please contact our support team with:

• Plugin version
• WordPress version
• PHP version
• Screenshots (if applicable)
• Detailed description of the issue

This information helps us provide faster and more accurate assistance.

37. Will my existing events be affected after updating?

No.

Plugin updates are designed to preserve your existing events, organizers, speakers, locations, bookings, and templates. However, it is always recommended to create a full backup before updating.

38. Can I import or export event data?

Yes.

Depending on your workflow, you can export and import event-related content using supported WordPress tools or compatible migration plugins, helping you move events between websites efficiently.